GOOD QUESTIONS.
REAL ANSWERS.

Mattresses and box springs only — twin, full, queen, king, and California King, plus standard and split box springs. That focus is why we're fast and why pricing stays flat.

Yes! Mora’s Junk Removal handles furniture and full junk pickup. Visit 602junk.com to arrange your pickup. Mora’s Junk Removal →

We can't accept mattresses with bed bugs or ones that are extremely soiled or wet. If you're not sure, text us a photo before booking and we'll tell you straight.

Not for curbside. Set it out front by your appointment window and our crew takes it from there. Only inside pickups need someone home.

Nothing special — no wrapping or bagging required. Just make sure it's accessible during your pickup window.

Flat per-item pricing: twin/twin XL $79, full/queen $89, king/Cal King $99, and any box spring $59. No trip charge, no fuel surcharge — the quote you see is what you pay.

Yes. Each matched mattress and box spring receives a $19 discount. For three or more items, the item-subtotal discount applies first, followed by the set discount, then any service fees. Your pickup ticket shows each line before payment.

Book 3 or more items and you get 10% off the item subtotal automatically. It applies at checkout, no code needed.

Curbside is the base price: you set the mattress out front and we take it from the curb. Inside pickup means our crew carries it out from a room in your home — that's a $40 fee. If there are stairs involved in an inside pickup, add $30.

Yes — same-day slots, when they're open, carry a $45 rush fee. Next-day and future dates are always the standard price.

At booking, by card, Apple Pay, or Google Pay. Your card is charged when the booking is confirmed, and the price is locked in — it won't change at the curb.

Our standard four-hour windows are: Morning 7–11a, Midday 11a–3p, and Afternoon 3–7p. Choose an available window in the calendar; blocked or full options cannot be booked.

Yes. We cap how many pickups we take per window each day, so the schedule stays realistic and we show up when we say we will.

Often, yes — if a window still has spots today, you'll see it at checkout with the $45 rush fee. If same-day is full, the next available day is one tap away.

That means every spot in that window is taken (or the day is blocked). Pick a different window or day — availability updates live as bookings come in.

We serve Scottsdale, Paradise Valley, and Northeast Phoenix. If you're right on the edge of those, text us at (602) 632-3524 and we'll confirm.

You'll see your confirmation on screen with the date, window, and total. You'll also get a confirmation email with the same details, and we get an immediate copy on our end.

For curbside: set the mattress out front before your window starts. For inside pickup: just be home and make sure the path to the door is clear.

Our crew arrives inside your window, loads the mattress and box springs, and takes them away. Curbside pickups usually take just a few minutes.

We take mattresses to the appropriate local disposal facility. We won't pretend every mattress is recycled — we dispose of them properly, and that's the honest version.

Life happens — text us at (602) 632-3524 as early as you can and we'll work with you on moving or refunding the booking.